Q: Why should I consider FCA Jumbo?

A: FCA Jumbo is designed for small and large companies also fit to Indian environment with readymade reports.

Q: I'm not currently using a FCA Jumbo. How easy is it to migrate my data to FCA Jumbo?

A: Converting data to FCA Jumbo follows the same simple and flexible process used to migrate data to other accounting products. Specifically, FCA Jumbo includes conversion utilities to migrate data from other accounting if possible. In addition, customers may selectively import accounts receivable data, accounts payable data, payroll data, general ledger data, inventory data, jobs data and time/expense data from a comma separated text file field by field.

Q: What is your return policy?

A: FCA Jumbo is backed by a no risk, 90 day, money-back satisfaction guarantee. If you're not completely satisfied, return the product to Escape System Consultants (P) Ltd.  Within 90 days for a full refund on your purchase price. That means you can try it with no risk whatsoever. If for some reason you are not fully satisfied with this product, contact our Customer Service Center and they will assist you. You can reach our Customer Service Department by calling 011-42447702.

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Q: What is FCA Jumbo 7.02 by Escape System Consultants (P) Ltd.?

A: FCA Jumbo is the most powerful, comprehensive, top-of-the-line product in the FCA family. Designed to solve all accounting and inventory issues, FCA Jumbo offers significant performance gains when compared to other accounting products. In addition to significant performance benefits, FCA Jumbo also comes with one year of unlimited access to online support, product updates and upgrades. Click here for details

Q: How does FCA Jumbo compare to other accounting solution ?

A: FCA Jumbo exclusively offers:
    Please click for details...(product comparison Sheet)

Q: Does FCA Jumbo include all of the accounting features that are known for?

A: Yes, FCA Jumbo includes all of the features that make Accounting so popular with businesses that value their accounting such as: real, double-entry accounting, audit trails, and automatic accounting checks, along with unique “Menu level security and Data Level Security” which protects the security of your information. FCA Jumbo also provides you with extensive reports and control you need as your company grows, ensuring the accuracy you need to get the numbers right and increase your profits.

Q: Is there a trial version of FCA Jumbo available?

A: Yes, we offer convenient ways for you to try FCA Jumbo. If you are in a hurry, we offer a DEMO version where you can access the product all features. Click here to access the trial options that we have available to you.

Q: Can I use my current Accounting data with FCA Jumbo?

A: Yes, transferring your data is easy and we need the excel sheet.

Q: Can my accountant still manage my files if I'm using FCA Jumbo?

A: Absolutely! FCA Jumbo has a special offer for Accountants - it’s called FCA Jumbo by Escape System Consultants (P) Ltd. and it will allow your Accountant to continue to work with your files just as they did before!

Q: Is FCA Jumbo available in industry-specific versions?

A: One of the many benefits of upgrading to FCA Jumbo is that it includes all of the industry specific functionality for Manufacturing, Distribution, Construction and Nonprofits. FCA Jumbo is the most comprehensive product in the Accounting line.

Q: I am on a trading industry solution; will I lose my industry-specific FCA features if I move to FCA Jumbo?

A: No, in fact you will retain all of your existing features plus get the added performance and functionality exclusive to FCA Jumbo.

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Q: How easy is it to use FCA Jumbo?

A: FCA Jumbo was designed with ease of use in mind. Customers like you helped us design this new product. Hundreds of hours were spent with customers resulting in a new design to offer streamlined navigation, more comprehensive data access and workflow. Try it now!

Q: My Company is growing. Will it be easy for new employees to get started on FCA Jumbo?

A: FCA Jumbo may be the most powerful solution in the FCA family, but is very easy to use. New customers will find it easy to navigate the product. FCA Jumbo comes with a Setup Guide and Preparation Checklist, Intuitive Navigation Aids, a Guided Tour and over 20 instructional demos.
Q: I'm not currently using a FCA solution. How easy is it to migrate my data to FCA Jumbo?

A: Converting data to FCA Jumbo follows the same simple and flexible process used to migrate data to other Peachtree products. Specifically, Quantum includes conversion utilities to migrate data from other accounting solution, One-Write Plus and DacEasy. In addition, customers may selectively import accounts receivable data, accounts payable data, payroll data, general ledger data, inventory data, jobs data and time/expense data from a comma separated text file field by field.

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Q: What type of reporting comes with FCA Jumbo?

A: FCA Jumbo comes with several report options so that you can get the information you need, the way you need it. The product contains over 140 pre-built reports, plus Crystal Reports, the industry leading reporting writing tool for accounting software allowing you to create virtually unlimited reports.
Q: How easy is it to customize FCA Jumbo reports?

A: FCA Jumbo includes Crystal Reports, the ultimate in flexibility when creating custom reports. In addition, over 160+ business reports can be customized to meet the needs of your business. Customizing includes the ability to specify filter criteria, add additional report fields, as well as remove unneeded fields. All industry-specific reports for Manufacturing, Distribution, Construction and Nonprofits are also included in FCA Jumbo.
Q: Will my current Crystal Reports work with FCA Jumbo?

A: Yes, previously created reports will be converted to FCA Jumbo.
Q: Will my customized forms, reports, and financial statements convert to FCA Jumbo?

A: Yes, all custom forms, reports (including Crystal Reports) and financial statements will be migrated to FCA Jumbo during the conversion process.

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Security

Q: My company is becoming more and more concerned about the security of sensitive financial data. Isn't it risky to let so many employees access the accounting system?

A: FCA Jumbo has numerous advanced security controls ranging from screen-level security to prior period locking. While FCA Jumbo offers this advanced functionality, user security setup has been optimized to assist you to simply and quickly configure multiple users and security rights. FCA Jumbo offers role-based security, whereby, users can be assigned to specific security roles which limit access to data and functional areas. This gives you the control necessary to allow multiple users to access FCA Jumbo only in the manner that is appropriate for their job function which reduces exposure to security risks.

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Q: How do I activate my Business Care Plan so that I can begin using support and receive my updates / upgrades?

A: Your Business Care Plan will be activated upon purchase. You may either call us at

011-42475501 to register.

Q: Will my current Peachtree support plan include support for FCA Jumbo?

A: Please call our FCA Jumbo Customer Service Department at so that we may assist you with this process.

Q: Where do I go for technical support or if I need assistance with the product?

A: All FCA Jumbo customers receive one year of access to support from the purchase date. This includes, e-mail support and priority phone support at 011-42475501. Our highest level of support technicians will be available for you. Our Support Center is open Monday - Saturday 9:00 AM to 7.00 PM ET.

Q: Do you offer local training and assistance?

A: Yes, we offer training and local assistance through our FCA Certified Consultant program. If you would prefer onsite assistance with your product. please click here to locate a FCA Certified Consultant in your area.

Q: Are there self-training materials available for FCA Jumbo, similar to the Hands-On guides you have for the current Peachtree products?

A: Yes, while FCA Jumbo is easy to use, it comes with 4 self-study guides to help you get the most out of your application. The guides includes are as follows: Basic and Advanced, Forms & Financials and Crystal Reports.

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Q: How can I get more information about FCA Jumbo?

A: You can find out more information by calling 011-42475501.
Q: How can I purchase FCA Jumbo?

A: FCA Jumbo is sold through Sage Software. You may call 011-42475501 and speak to a FCA Jumbo Sales Specialist.
Q: Do you offer a discount for current FCA users?

A: Yes, we do. Please call 011-42475501 for the most current offering.
Q: What if I change my mind - what is your return policy?

A: We support FCA Jumbo with a no risk, 90 day, money-back satisfaction guarantee. If you're not completely satisfied, return the product to Sage Software within 90 days for a full refund on your purchase price. That means you can try it with no risk whatsoever. If for some reason you are not fully satisfied with this product, contact our Customer Service Center at 011-42475501 and they will assist you by providing a return authorization number.

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Q: How does FCA Jumbo measure up with regard to performance, stability and database connectivity?
A: FCA Jumbo has been optimized for multi-user performance.

Q: What are the system requirements for FCA Jumbo?
A: Click here for a complete listing of FCA Jumbo system requirements

Q: What type of database is FCA Jumbo built on?
A: FCA Jumbo is built on Visual Basic 6.

Q: Is FCA Jumbo supported in a terminal services environment?
A: Yes, FCA Jumbo offers remote access to your data via Terminal Services.

Q: Will FCA Jumbo be able to handle a larger database size than current programs (more inventory, more employees, more transactions, etc.)?
A: Yes, FCA Jumbo was designed for larger companies and will easily handle larger transaction volumes.

FCA Jumbo has been extensively tested at larger database sizes. You can reasonably expect to support database sizes that are 3 to 5 times 100MB, however, results may vary based on different factors.
Some of the factors that could impact performance are as follows:

• The number of users that concurrently use the system
• Processor speed
• RAM
• Amount of data – in open fiscal years and / or past years
• Network or multi-user configurations

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